Samsung Washing Machine Error Code AE
Last updated: January 14, 2026 MEDIUM
⚠️ Safety Warning
- Unplug the appliance before attempting any repairs
- Never attempt repairs while the appliance is energized
- If you're unsure, contact a certified Samsung technician
- Keep children and pets away during troubleshooting
🔧 Tools You May Need
- Multimeter
- Screwdriver set
- Work gloves
- Adjustable pliers
- Bucket
- Towels
- Flashlight
What Does Error Code AE Mean?
Communication error between the main PCB and sub PCB in the control panel
How to Fix Error Code AE
Step 1: Reset Your Washing Machine
- Unplug the washing machine from the power outlet
- Wait 2-3 minutes for the capacitors to discharge
- Plug the appliance back in
- Check if the error code has cleared
Step 2: Specific Troubleshooting
Check the wire harness connections between the PCB control boards in the control panel. If the wiring connections are sound, replace one or both of the control boards.
Diagnostic Checks for Washing Machine Error AE
| Diagnostic Check | Expected Result | If Failed |
|---|---|---|
| Check water supply valves (hot & cold) | Both valves fully open, good water pressure | Open valves, check for kinks in hoses |
| Inspect drain hose for clogs | Clear path, hose not kinked or clogged | Clear blockage, straighten hose |
| Test door/lid switch with multimeter | Continuity when closed, no continuity when open | Replace door/lid switch assembly |
| Check load balance | Load evenly distributed in drum | Redistribute clothes, run spin cycle |
| Verify drain pump operation | Pump runs, water drains within 2 minutes | Clean pump filter, check for obstructions |
💡 Pro Tips from ErrorCodeHub
Load Size Rule: Never fill the drum more than 3/4 full. Overloading is the #1 cause of unbalance errors and premature bearing failure.
Frequently Asked Questions
What does Samsung error code AE mean?
Communication error between the main PCB and sub PCB in the control panel
Can I fix error code AE myself?
Many AE errors can be fixed with basic troubleshooting. Start with a reset, then check common causes.
How much does it cost to fix error AE?
Repair costs typically range from $50-$300 depending on the cause.
Should I call a technician for error AE?
If basic troubleshooting doesn't work, or you're uncomfortable with repairs, contact a certified technician.
More Samsung Washing Machine Error Codes
When to Call a Professional
Consider contacting a certified Samsung technician if:
- The error persists after troubleshooting
- You're not comfortable with DIY repairs
- The repair involves electrical or gas components
- Your appliance is still under warranty
Find a technician: Call Samsung support or search for certified repair services in your area.