Samsung Washing Machine Error Code AE

Last updated: December 21, 2025 MEDIUM

⚠️ Safety Warning

  • Unplug the appliance before attempting any repairs
  • Never attempt repairs while the appliance is energized
  • If you're unsure, contact a certified Samsung technician
  • Keep children and pets away during troubleshooting

📖 Read our complete Safety First guide →

🔧 Tools You May Need

  • Multimeter
  • Screwdriver set
  • Work gloves
  • Adjustable pliers
  • Bucket
  • Towels
  • Flashlight

What Does Error Code AE Mean?

Communication error between the main PCB and sub PCB in the control panel

How to Fix Error Code AE

Step 1: Reset Your Washing Machine

  1. Unplug the washing machine from the power outlet
  2. Wait 2-3 minutes for the capacitors to discharge
  3. Plug the appliance back in
  4. Check if the error code has cleared

Step 2: Specific Troubleshooting

Check the wire harness connections between the PCB control boards in the control panel. If the wiring connections are sound, replace one or both of the control boards.

Step 3: Check Common Issues

  • Verify all connections are secure
  • Check for any visible damage or wear
  • Ensure proper ventilation around the appliance
  • Review the owner's manual for model-specific instructions

Frequently Asked Questions

What does Samsung error code AE mean?

Communication error between the main PCB and sub PCB in the control panel

Can I fix error code AE myself?

Many AE errors can be fixed with basic troubleshooting. Start with a reset, then check common causes.

How much does it cost to fix error AE?

Repair costs typically range from $50-$300 depending on the cause.

Should I call a technician for error AE?

If basic troubleshooting doesn't work, or you're uncomfortable with repairs, contact a certified technician.

More Samsung Washing Machine Error Codes

View all Samsung Washing Machine error codes →

View all Samsung appliances →

When to Call a Professional

Consider contacting a certified Samsung technician if:

  • The error persists after troubleshooting
  • You're not comfortable with DIY repairs
  • The repair involves electrical or gas components
  • Your appliance is still under warranty

Find a technician: Call Samsung support or search for certified repair services in your area.